Hide deactivated users | Community
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RandyRoberts
Community Advisor
Community Advisor
October 6, 2021
New

Hide deactivated users

  • October 6, 2021
  • 1 reply
  • 309 views

Recently, deactivated users can now be assigned to things. Why this would be helpful escapes me. Why this would be harmful is obvious.

Let's say I accidentally assign a really important task to a deactivated user, guaranteeing it will be ignored… and late. A great way to anger a client.

I cannot think of a single good reason to assign anything to someone who does not work here anymore and will absolutely, 100% not fulfill the request.

1 reply

Level 2
April 13, 2026

We ran into this today, apparently, deactivated users still show up in some places that are user-facing. The Workfront UI still encourages you not to delete users, so I’m surprised that deactivating them doesn’t completely hide them from assignment and other fields.