Has GMAIL Integrations gone LIVE yet? | Community
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Level 9
February 12, 2020
Question

Has GMAIL Integrations gone LIVE yet?

  • February 12, 2020
  • 13 replies
  • 2396 views
I've been out of the loop lately, and may have missed this announcement. Have GMAIL integration gone live? Thanks, Benetta Perry APS
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13 replies

Level 4
March 2, 2020
Hi Hayk, Thanks for posting this list, I know we have spoken about the Calendar integration but I also wondered if being able to make a request from an email/inbox would be coming? I believe Outlook operates in this way so I was hoping Gmail would be the same. Many thanks Vikki Gibbs WF System Admin Paragon Customer Communications
Level 4
March 2, 2020
Absolutely: submitting requests from your inbox is one of the most important features that we have on our roadmap for G Suite add-on. The timing is not clear yet, though: as for now, it's impossible to implement the full Requests functionality in Gmail because of technical limitations on Google's side. As soon as Google's integration framework is mature enough to support our Requests queues, we'll make sure it's being actively worked on. Hopefully, we'll get there soon... Hayk Falakyan
BenettaPeAuthor
Level 9
March 2, 2020
Hayk, Thank you for this very detailed, crisp and clear response. I have no additional questions at this time. Passing this information onto management. Benetta Perry APS