Getting error "DocumentID cannot be null" when trying to upload a new document. | Community
Skip to main content
R
Ryan_McGee
Level 5
January 3, 2022
Question

Getting error "DocumentID cannot be null" when trying to upload a new document.

  • January 3, 2022
  • 1 reply
  • 703 views

User is seeing this, almost as if Workfront cannot "see" the original. Any ideas? The search on the documentation is coming up blank. Thought I'd ask here before escalating as a support ticket.

    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

    1 reply

    skyehansen
    Community Advisor and Adobe Champion
    skyehansenCommunity Advisor and Adobe Champion
    January 3, 2022

    I've been getting that too, when I try an add a document version of an existing document. If you send in a support ticket, let me know so I can hop onto the bandwagon?

    R
    Ryan_McGeeAuthor
    Level 5
    January 4, 2022

    I have submitted a ticket and will share the results!

    skyehansen
    Community Advisor and Adobe Champion
    skyehansenCommunity Advisor and Adobe Champion
    January 4, 2022

    great thank you! I just submitted 2 others so I am trying to keep a low profile...

    Terms & ConditionsAccessibility statement

    Loading footer...