Fusion - Can it be used to Break Hearts :D

Forum|Forum|2 years ago
October 3, 2023
1 reply
916 views

So my team had an interesting scenario where they wanted to have relationships with a project and an issue or a task and issue.

We all know this equates to setting the status of the issue with whatever it has a relationship with - task, or project - okay check. We are good there.

The ASK

Okay, but what if I had a field (custom field) that when set, the relationship was broken and the issue was closed? Is this possible with Fusion?

Cheers,
D___D

Workfront

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Best answer by KellieGardner

@d____d - Yes this is possible.

1) watch a record - have workfront watch for changes to that field on the object and get the resolved by information so you can get the to the issue id that the object resolves.

2) You'll then want to use the update record to update the original issue/request to remove the resolved by and update the status

KellieGardner

Accepted solution

Community Advisor and Adobe Champion

@d____d - Yes this is possible.

1) watch a record - have workfront watch for changes to that field on the object and get the resolved by information so you can get the to the issue id that the object resolves.

2) You'll then want to use the update record to update the original issue/request to remove the resolved by and update the status

D

D____DAuthor

Level 4

Okay that's interesting ...

So even though the "Status" Value is locked, you are saying that I set the Status while maintaining the relationship or do I have to break the relationship first (what you have to do manually today) to get this result?

Confirm,

D___D

KellieGardner

Community Advisor and Adobe Champion

Yes, The fusion scenario should do it with one run in the same module.

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