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_Manish_Singh
_Manish_Singh
Level 9
January 15, 2025
Solved

External Lookup when the dependency is multi-select (array)

  • January 15, 2025
  • 2 replies
  • 748 views

Hello

I am using External Lookup to dynamically display options in the Tech Platforms field. However, the lookup works correctly only when a single value is entered in the Domain Lines field. It shows no results when multiple values are inserted (screenshots below). Is there a way to make it work with multiple values selected?

1) Single selection:

2) Multi Selection:


I understand that multi-select returns an array which cannot be used as a dependency. However, I want to ask if anyone has resolved an issue like this before. 

My Base URL: $$HOST/attask/api/v19.0/PORT/search?fields=DE:Tech Platforms and Digital Solutions&name={DE:Select Domain Lines}&name_Mod=in


Your help is truly appreciated!

Best answer by monicacardoso

Hi @_manish_singh, 

 

Thank you for your question! As you mentioned, the issue here is that when multiple values are selected, the field returns an array (eg. ["Partner Sales", "Sales Support"]). The "name_Mod=in" parameter in the API call cannot handle the array format directly as it expects a single value.

 

Recently there was a defect for a similar problem that our Engineering team was able to solve. I would recommend submitting a support ticket for this so that we can dive into it a little deeper and reach out to the Engineering team.

 

- Monica 

2 replies

M
Adobe Employee
monicacardosoAdobe EmployeeAccepted solution
Adobe Employee
February 26, 2025

Hi @_manish_singh, 

 

Thank you for your question! As you mentioned, the issue here is that when multiple values are selected, the field returns an array (eg. ["Partner Sales", "Sales Support"]). The "name_Mod=in" parameter in the API call cannot handle the array format directly as it expects a single value.

 

Recently there was a defect for a similar problem that our Engineering team was able to solve. I would recommend submitting a support ticket for this so that we can dive into it a little deeper and reach out to the Engineering team.

 

- Monica 

    C
    Chelsea_Underwood
    New Member
    October 22, 2025

    HI @monicacardoso can you please share the solve here? This is something that is coming up for us and we would like to incorporate a multi-select field into our dependency. 

    S
    Adobe Employee
    SwapnajaSaAdobe Employee
    Adobe Employee
    April 11, 2025

    @_manish_singh If you were able to solve the issue, please share the solution. for one of my customer I am working on same use case

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