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J
Adobe Employee
JohnBo15Adobe Employee
Adobe Employee
January 31, 2025
Solved

External Lookup Based on Queue Topic

  • January 31, 2025
  • 2 replies
  • 662 views

Has anyone had success with creating an External Lookup dropdown that provides options based off the queue topic selected on a Request? 

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Best answer by skyehansen

I would be really surprised if you can do this WHILE the issue is being created. You're basically trying to compare the issue's queue topic name to a list of your options -- while the issue hasn't been created yet. I'd be interested to see if workfront has that information stored anywhere. That said, the Workfront devs have definitely made a lot of inroads in the area of prefilling a calculation. So you could try. 

 

Where are you "storing" your other options (the fruits, vegetables, and colors)? I'm a simple human, so it makes sense to me to start off storing them as tasks and then seeing if I can store extra information in the task description that I can try and see if I can link back to the issue queue topic name.

2 replies

Kurt_Jones
Community Advisor
Kurt_JonesCommunity Advisor
Community Advisor
January 31, 2025

John,

Try:

$$HOST/attask/api/v19.0/optask/search?projectID=ID of your project queue&fields=queueTopic:name

for JSON path:  $.data[*].queueTopic.name

 

    skyehansen
    Community Advisor and Adobe Champion
    skyehansenCommunity Advisor and Adobe Champion
    January 31, 2025

    so just to clarify, what you are asking is:

     

    My queue topics are Fruit, Vegetable, and Color

     

    I want my external lookup field to provide options for Apple, Orange and Banana if I select Fruit.

    I want my external lookup field to provide options for Spinach, Lettuce and Broccoli if I select Vegetable.

    I want my external lookup field to provide options for Blue, Red and Green if I select Color.

     

    Am I reading that right?

      J
      Adobe Employee
      JohnBo15Adobe EmployeeAuthor
      Adobe Employee
      January 31, 2025

      Yes. Exactly. We're looking for different options based on the queue topics. Thanks.

        skyehansen
        Community Advisor and Adobe Champion
        skyehansenCommunity Advisor and Adobe ChampionAccepted solution
        January 31, 2025

        I would be really surprised if you can do this WHILE the issue is being created. You're basically trying to compare the issue's queue topic name to a list of your options -- while the issue hasn't been created yet. I'd be interested to see if workfront has that information stored anywhere. That said, the Workfront devs have definitely made a lot of inroads in the area of prefilling a calculation. So you could try. 

         

        Where are you "storing" your other options (the fruits, vegetables, and colors)? I'm a simple human, so it makes sense to me to start off storing them as tasks and then seeing if I can store extra information in the task description that I can try and see if I can link back to the issue queue topic name.

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