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April 3, 2024
Question

Error when loading Draft

  • April 3, 2024
  • 1 reply
  • 398 views

When I try to load a recent draft I get an error that says they're "working on a fix" but it's been that way for 24 hours. Any chance someone else has had this happen to them?

 

Also, the Draft doesn't show up in the "My Requests" section, so I have to start a new request and then it gives me the option to continue working on my draft, so I click the link and it takes me to the draft where it shows the first few dropdowns, but everything else is gone and I see the error attached.

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1 reply

VicSellers
Community Advisor
Community Advisor
April 3, 2024

Hi @brianhu5 - I've also been getting errors with the requests sections and drafts. I would consider contacting Customer Support and logging a ticket so they're aware https://experienceleague.adobe.com/en/docs/workfront/using/basics/tips-tricks-for-basics/contact-customer-support