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October 8, 2024
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Error Moving Files

  • October 8, 2024
  • 1 reply
  • 655 views

I'm trying to move files I accidentally posted to one Workfront project to the proper project but I get an error saying, "Error loading secondary content..." I get the same error when I try to delete them, as well. I tried a different project to see if the same thing happens and it seems to happen on all files in all projects.

 

Can someone help me figure out what is going on?

 

Thanks.

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Best answer by Richard_Carlson

We noticed the same issue starting last week.  Adobe seemed aware of the issue when I spoke with them on the phone yesterday so it's strange not to see it on the known issues page.

Our workaround is to click Documents -> Document Details

Then click the 3 dots when viewing Document Details - select move

The downside is that you have to do this 1 by 1.  Hope this helps!

1 reply

Richard_Carlson
Community Advisor
Richard_CarlsonCommunity AdvisorAccepted solution
Community Advisor
October 8, 2024

We noticed the same issue starting last week.  Adobe seemed aware of the issue when I spoke with them on the phone yesterday so it's strange not to see it on the known issues page.

Our workaround is to click Documents -> Document Details

Then click the 3 dots when viewing Document Details - select move

The downside is that you have to do this 1 by 1.  Hope this helps!

October 8, 2024

Thanks for the help. The workaround is working for me.