Error Explanation? APIModel INTERNAL does not support field duration (OpTask)

Forum|Forum|1 year ago
July 9, 2024
5 replies
1418 views

Can anyone explain this error that seems to occur when a user is modifying advanced assignments.:

Error
APIModel INTERNAL does not support field duration
(OpTask)

thanks.

Workfront

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Best answer by skyehansen

Support let me know this is now resolved, and I am no longer receiving the error in my instance.

Kurt_Jones

Community Advisor and Adobe Champion

I would actually suggest you input a support ticket, seems the system may be struggling reaching the API environment.

If my response answered your question, please mark it answered, so others can find the answer

skyehansen

I've already logged a case for this here:

https://experienceleague.adobe.com/en/docs/workfront-known-issues/issues/new-workfront-experience/wf-current/wf-issues-error-when-making-assignment

If I recall correctly, the workaround is that you edit the issue/request, and add it that way, rather than using Advanced assignments in the upper right corner of the issue landing page.

S

Suegondringer

Level 2

Just ran into this as well, did you end up submitting a ticket?

quarkmageAuthor

Level 3

thank for looking into this and engaging this request.

I am not too familiar with this issue, but does not seem to be an issue for other users also accessing and changing advanced assignments. Please reach out if more info needed to support the ticket.

skyehansen

Accepted solution

Support let me know this is now resolved, and I am no longer receiving the error in my instance.

quarkmageAuthor

Level 3

We are no longer experiencing this error on our instance.

Thanks for the support.

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