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RMAROLDA
RMAROLDA
Level 2
June 5, 2025
Solved

Environment promotion install button disabled?

  • June 5, 2025
  • 2 replies
  • 309 views

Hi community!

 

I am trying to install an environment promotion package for the first time, but the install button is disabled. Does anyone have a solution? Thanks!

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Best answer by skyehansen

There's not a lot of information in your screenshot. Did you follow the instructions?

https://experienceleague.adobe.com/en/docs/workfront/using/administration-and-setup/set-up-wf/testing-environments/environment-promotion-install-package

 

Are you able to show us what the status of the package is, or which environment you're trying to install it into?

2 replies

skyehansen
Community Advisor and Adobe Champion
skyehansenCommunity Advisor and Adobe ChampionAccepted solution
June 5, 2025

There's not a lot of information in your screenshot. Did you follow the instructions?

https://experienceleague.adobe.com/en/docs/workfront/using/administration-and-setup/set-up-wf/testing-environments/environment-promotion-install-package

 

Are you able to show us what the status of the package is, or which environment you're trying to install it into?

    kautuk_sahni
    Community Manager
    kautuk_sahniCommunity Manager
    Community Manager
    July 29, 2025

    @rmarolda Just checking in — were you able to resolve your issue? We’d love to hear how things worked out. If the suggestions above helped, marking a response as correct can guide others with similar questions. And if you found another solution, feel free to share it — your insights could really benefit the community. Thanks again for being part of the conversation!

    Kautuk Sahni
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