Displaying a Requester's name in a task form (for an issue/request converted into a Storyboard) | Community
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Pat_Paterson
Level 4
October 13, 2024
Solved

Displaying a Requester's name in a task form (for an issue/request converted into a Storyboard)

  • October 13, 2024
  • 4 replies
  • 762 views

Hi All,

 

I'm running into issues creating a  calculated field that generates a name for either, Entered By ID or Primary Contact ID for requests converted to storyboards. For whatever reason I'm not able to pull that data over to a storyboard/tasks that is converted from the issue.  Does anyone know of a potential workaround?

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Best answer by RowvillBh1

@pat_paterson Try using convertedIssueOriginator in the view or report you are trying to pull that into. Not sure about storyboard but I’m sure it works similarly 

4 replies

Sven-atClient
Sven-atClient
Level 3
October 13, 2024

@pat_paterson 

 

to get the name of the enteredBy on a request, user {enteredBy}.{name}

    skyehansen
    Community Advisor and Adobe Champion
    skyehansenCommunity Advisor and Adobe Champion
    October 14, 2024

    can you share a little more info about your issue and what calculations you have tried? This would allow other users to give you more help 

      RowvillBh1
      RowvillBh1Accepted solution
      Level 5
      October 19, 2024

      @pat_paterson Try using convertedIssueOriginator in the view or report you are trying to pull that into. Not sure about storyboard but I’m sure it works similarly 

        kautuk_sahni
        Community Manager
        kautuk_sahniCommunity Manager
        Community Manager
        July 16, 2025

        @pat_paterson Just checking in — were you able to resolve your issue?
        We’d love to hear how things worked out. If the suggestions above helped, marking a response as correct can guide others with similar questions. And if you found another solution, feel free to share it — your insights could really benefit the community. Thanks again for being part of the conversation!

        Kautuk Sahni
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