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yuksel
April 15, 2025

Display logic contains the values

  • April 15, 2025
  • 3 replies
  • 504 views

When a user is filling a form that has display logic, we noticed that when they fill in radio buttons and then go back to edit a field above, the fields they may have completed below would hide (as per display logic). However the responses to the questions are stored and this impacts reports and fusion scenario. It would be great that the data is deleted based on the display logic. Below is an example to explain what i mean;

Question 1:
Yes
No
Question 2:
Left
Right
Logic: display if 'Yes' selected on Q1
Question 3
Yes
No
Logic: display if 'No Selected on Q1

If the user has selected 'Yes' against Q1 and then selected 'Left' against Q2 but then went back and updated Q1 to No - Q2 is no longer displayed but the response is still selected. They are unable to untick when its a radio button.

 

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    3 replies

    S
    ScottMo1
    Level 4
    April 15, 2025

    We have a use case very similar to what you have described.   I agree it would be nice if a change was made that it would overwrite the field.   We are looking at fusion scenario that could potentially help this issue, but we have not dug into this area as of today.   We have not launched the Request Queue partly because of this issue.

     

    We also considered an error report that the Sys Admin would review each day/week to correct any field errors.   But that is not very efficient.   I be watching this string to see if anyone has any better ideas on how to solve this one.

    _Manish_Singh
    _Manish_Singh
    Level 9
    April 15, 2025

    I agree.

    The forms are not dynamic, so I believe implementing auto-delete would be difficult. However, if they could at least allow us to remove the radio selection when we realize the mistake, it would help solve the issue to some extent.

    To solve this problem, I can think of validation. It is not scalable, but I think it will work. For example, validation on Q3 would be as follows: if Q1 = Yes and Q3 is not blank, then display an error message.

      RowvillBh1
      RowvillBh1
      Level 5
      April 30, 2025

      @yuksel We came across this issue as well. And apart from the solutions provided above, you could create a report that has conditional formatting for such cases. Like a governance report to identify such cases.

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