Delegation of delegated Tasks | Community
Skip to main content
J
JannisW
April 1, 2025
Solved

Delegation of delegated Tasks

  • April 1, 2025
  • 1 reply
  • 323 views

Hello all,
we are testing different scenarios for delegations. One of our use cases is the following:

Person A is going on vacation for 4 weeks and delegates his tasks to person b. Within that 4 weeks person B gets sick and needs to delegate his tasks to person C.

We tested this scenario within the native delegation function in Workfront, but in that case when person B is delegating to person C, all the tasks that has been delegated from person A to person B still remain to person B and getting ignored in the second delegation.

This seems to be an unconsidered use case in Workfront. If someone has a solution for this we would be very thankful.

Thanks and best regards!

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by monicacardoso

Hi @jannisw, 

 

Thank you for your question! I can definitely see how this limitation can be problematic for your users. Unfortunately, the native delegation feature doesn't support delegation of delegated tasks. 

 

Here are a few possible workarounds:

 

  • An admin or manager can reassign Person A’s tasks (currently delegated to B) to Person C using a report or bulk task edit.
  • If this is a recurring need, a Fusion scenario can monitor delegation changes and cascade assignments accordingly; for example, when Person B goes on leave, automatically reassign tasks originally delegated to them
  • You could also simulate delegation chains with a custom "Delegated To" field and task report that surfaces which items need manual reassignment

 

I would recommend submitting an idea to our innovation lab if you'd like to see this functionality available in the future of Workfront. 

 

https://experienceleague.adobe.com/en/docs/workfront/using/basics/tips-tricks-for-basics/idea-exchange 

 

- Monica

1 reply

M
Adobe Employee
monicacardosoAdobe EmployeeAccepted solution
Adobe Employee
April 10, 2025

Hi @jannisw, 

 

Thank you for your question! I can definitely see how this limitation can be problematic for your users. Unfortunately, the native delegation feature doesn't support delegation of delegated tasks. 

 

Here are a few possible workarounds:

 

  • An admin or manager can reassign Person A’s tasks (currently delegated to B) to Person C using a report or bulk task edit.
  • If this is a recurring need, a Fusion scenario can monitor delegation changes and cascade assignments accordingly; for example, when Person B goes on leave, automatically reassign tasks originally delegated to them
  • You could also simulate delegation chains with a custom "Delegated To" field and task report that surfaces which items need manual reassignment

 

I would recommend submitting an idea to our innovation lab if you'd like to see this functionality available in the future of Workfront. 

 

https://experienceleague.adobe.com/en/docs/workfront/using/basics/tips-tricks-for-basics/idea-exchange 

 

- Monica

    Terms & ConditionsAccessibility statement

    Loading footer...