customize the email name when sending proof | Community
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MattEl5
Level 3
November 5, 2025
Question

customize the email name when sending proof

  • November 5, 2025
  • 2 replies
  • 112 views

Hey Team, is there a way to customize the "name" that comes out when you send a proof? 

It comes from a generic email address, we were hoping instead of our name it would just say "our company name Proofing" or something like that? 

Any ideas? thanks! 

2 replies

kautuk_sahni
Community Manager
Community Manager
February 2, 2026

 ​@rixcy_3206 ​@ninoskuflic ​@Patrick-antegma ​@skyehansen ​@Richard_Le_ Bringing this to your attention in case you’d like to share your thoughts or any best practices. Your input would be much appreciated!


 

Kautuk Sahni
ninoskuflic
Level 2
February 2, 2026

Hi ​@MattEl5, you cannot do that unfortunatelly. One workaround would be (if you use Fusion) to have a dedicated account that will create all proofs (proof owner) which you can name “Company LLC”. That way when Fusion creates a proof it will be sent via that dedicated account and you can have that name displayed over there.

 

Another option is to use a custom message so you can at least customize the title of the email that is being used when a notification is sent, although this will not give you a possibility to customize the sender name.

If this solved your issue, please mark it as solved so others can find the solution faster.