Custom field for Remaining Status for Request | Community
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Kundanism
Level 10
December 8, 2022
Question

Custom field for Remaining Status for Request

  • December 8, 2022
  • 1 reply
  • 1073 views

Hi

 

Looking for your expertise, appreciate for recommendation.

Trying to create a custom field name as "Remaining Cases". The field should collect visualise in numbers.

Formalua to understand;

No. of Remaining Cases = No. cases in status "New" + No. of cases in "In Progress".

Any suggestion???

 

Mvh

Kundan.

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1 reply

Rafal_Bainie
Community Advisor
Community Advisor
December 8, 2022

With Fusion I got to this:

I got input using 3 API calls along these lines

is this what you were looking for? not sure if that is doable directly in WF

Kundanism
KundanismAuthor
Level 10
December 9, 2022

Thank @rafal_bainie 

Actually, we donot have Fusion. But trying to get this overview, attached for your reference.

Mvh

Kundan

Rafal_Bainie
Community Advisor
Community Advisor
December 9, 2022

if you are after such chart than I have no idea how to recreate this chart in Workfront without previously performing calculation I described above.

However, what do you mean by cases? are these tasks or issues?

If these are tasks than Metrics page does summarize this data nicely:

 

 

Same is not available for issues unfortunately