Course Discussion: Request queue management | Community
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C
Adobe Employee
ChuckMi3Adobe Employee
Adobe Employee
August 23, 2022

Course Discussion: Request queue management

  • August 23, 2022
  • 1 reply
  • 18079 views

Use this thread to ask any questions related to the Create a request queue playlist in Experience League. Experts are monitoring this thread to ensure your questions are answered.

    1 reply

    J
    Adobe Employee
    J_HennesseyAdobe Employee
    Adobe Employee
    November 8, 2022

    Hi

    Is there any way for external users to WF to be able to submit a request using the 'request email' option on a request queue. Or would they always have to be set up as a 'guest' or 'requestor' in the system first to be able to use it? Thanks

     

    C
    Adobe Employee
    ChuckMi3Adobe EmployeeAuthor
    Adobe Employee
    November 8, 2022

    A user must have a license to make a request or have a request made in their behalf, even by email. This is a good thing because then the person making the request can monitor it and collaborate as needed. Requestor and Reviewer licenses are unlimited and are commonly used for users who don't work on projects but need to be able to make requests and see reports.

      J
      Adobe Employee
      J_HennesseyAdobe Employee
      Adobe Employee
      November 9, 2022

      Thanks!

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