Question
Capacity Threshold
Hello, Question for the resource managers out there. How have you calculated your team's "red zone"? Meaning this is enough and we can't take on anymore. We're an in-house agency and we've implemented forecasting for our business partners, so we try to look ahead and see what's coming so we can plan for freelance support or ask our AEs to bump out timelines/KOs. We use the Resource Planner, but I still find that when I go to one person who is at 30 out of 40 hours, he'll say he's completely overwhelmed. And then I can go to that same person later on when he's at 60 out of 40 and he's looking for things to do. How have you managed around this blocker? Thanks! Lila Whitney Discover Financial Services