Block status in issue for a user

Hi ​@biancalina,

here are two options:

1. Report Column (Text Mode)

If this is in a report, you can add a column that simply displays the issue status.

Text Mode example:

valuefield=status
valueformat=HTML
displayname=Status

or

valueexpression={status}
displayname=Status

This will display the status value, but since it's a report column, users cannot edit it there.

• Users see the status
• Users cannot change it
• Only works in reports
•  

2. Calculated Custom Field (Better for Issue View)

If you want the status visible inside the issue details view, create a calculated custom field in a custom form.

{status}

To show the name, the calculated field formula should look like this with your own statuses:

IF({status}="NEW","New",
IF({status}="INP","In Progress",
IF({status}="CLS","Closed",
IF({status}="ONH","On Hold",
IF({status}="RLV","Resolved","")))))

Then:

1. Add the field to the custom form

2. Add the form to the issue

3. Hide the native Status field in the layout template

Now users will:

• See the status
• Not be able to edit it
• See it inside the issue

If the user only has view access to the issue then they cannot update the status. You can also give them contribute rights and turn off the “change status” option from the advanced settings. This is done under the share button.