Best practices on webhook registration, API - need more documentation | Community
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KatharineSu
Level 2
September 19, 2022
Question

Best practices on webhook registration, API - need more documentation

  • September 19, 2022
  • 1 reply
  • 926 views

We have been exploring registering a webhook under the documents section. Where else can we register a webhook? Is the documents section the only place? Looking for documentation or just confirmation on all possibilities. Thanks.

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1 reply

Community Advisor
September 19, 2022

Hi Katharine,

 

Are you referring to event subscriptions? So if / when a certain event happens on an object in Workfront, an outgoing webhook is fired to a pre-determined endpoint?

 

If yes, take a look at this article here on experience league. It details all of the different object types that support event subscriptions and takes you through the process of how to configure them.

 

Best Regards,

Rich. 

KatharineSu
Level 2
September 21, 2022

Event subscriptions are an option but that means that we are "pulling" information vs having workfront push information real-time, no? I think that's where we were hoping we could use a webhook that's not registered in the documents location. 

Community Advisor
September 27, 2022

Hi Katharine,

 

With an event subscription, Workfront will deliver a data payload to an endpoint that you specify when an event occurs in real-time. In this scenario, Workfront is pushing information out in real time. The payload is fixed and sometimes will not contain everything that you require, so in some scenarios you may have to make a subsequent API call to pull the data you need.

 

Best Regards,

Rich.