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January 2, 2024
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automate the process for "convert to task"

  • January 2, 2024
  • 1 reply
  • 330 views

Description -  automate the process for "convert to task",  so that when an user raises an issue in the queue it automatically becomes a tasks on the corresponding project as they select the client, instead of having the user to manually convert from issue to task.

Why is this feature important to you - work efficiently

How would you like the feature to work - automate the process for "convert to task"

Current Behaviour - Manually convert the issue to task

1 reply

lgaertner
Level 9
January 2, 2024

Hi Angela,

 

You can achieve this using Fusion or by directly working with the Event Subscription API.

 

Regards

Lars