AI Agreement - is it signed for our whole suite of Adobe products, or just the Workfront product? | Community
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-JC
-JC
Level 6
July 8, 2025
Solved

AI Agreement - is it signed for our whole suite of Adobe products, or just the Workfront product?

  • July 8, 2025
  • 4 replies
  • 555 views

We've been trying to get this question answered since May via Support/our AE and have not received any responses. Hoping a fellow customer can help us out instead. Does anyone know if the AI Agreement can be signed specifically for the Workfront product only, or does it need to be signed for your entire suite of Adobe products at once? We're in the position where we do not run the Admin Console within our org and are only responsible for Workfront - if the agreement is for all of our products, it would be a much bigger can of worms than simply the product we're responsible for.

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    Best answer by _Manish_Singh

    Our CSM mentioned that the GenAI agreement is product specific. Please refer to the response below.

    4 replies

    skyehansen
    Community Advisor and Adobe Champion
    skyehansenCommunity Advisor and Adobe Champion
    July 8, 2025

    we've been told that it's for the whole suite, as recently as 6 months ago, so let me know if that's changed for sure.

      S
      ScottMo1
      Level 4
      July 8, 2025

      It is an understanding that in order to sign the AI Rider you must be in the Unified Experience.   This covers many products.   The AI Rider does not appear to be specific to a product.    I did some checking that appears to be the same answer.   I would recommend looking at it wholistically and not just for Workfront.

        -JC
        -JCAuthor
        Level 6
        July 10, 2025

        Thanks @skyehansen and @scottmo1, that's the information we've been looking for this whole time. Sounds like it's not a viable option for us at this time!

          _Manish_Singh
          _Manish_SinghAccepted solution
          Level 9
          July 14, 2025

          Our CSM mentioned that the GenAI agreement is product specific. Please refer to the response below.

            -JC
            -JCAuthor
            Level 6
            July 14, 2025

            Appreciate you mentioning this - it appears to be different from others' experiences. @skyehansen @scottmo1 FYI!

              _Manish_Singh
              _Manish_Singh
              Level 9
              July 16, 2025

              Technical Account Manager confirmed the same thing. So, this holds true.

               

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