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Tracy_Parmeter
Level 3
April 15, 2026
Solved

Admin deactivation

  • April 15, 2026
  • 2 replies
  • 83 views

Does anyone have a checklist of the things we need to address before an Admin is deactivated to prevent any disruption? I know calendars will go away with their owners, an reports that run as the user, but is there anything else I may be forgetting. Also, will it effect Fusion scenarios in any way?

Best answer by StutiTi

Hi ​@Tracy_Parmeter , great points from ​@skyehansen , she’s already covered some of the key areas. Adding a few more things you may want to consider before deactivating an admin to avoid any disruption:

It’s a good idea to audit all objects owned by the admin using reports, this includes calendars, dashboards, Boards, Fusion scenarios, API keys, and any integrations. Once identified, make sure to transfer ownership of all critical assets (calendars, dashboards, Boards, Fusion scenarios, etc.) to an active user or service account.

Also, ensure you update or regenerate any API keys and integrations tied to that user, as these will stop working once the user is deactivated. Similarly, if Fusion connections were authenticated using their credentials, those will need to be reauthorized under a different user.

Additionally, review and reassign any work, approvals, or proofing-related responsibilities, and ensure licenses are adjusted if needed. Finally, don’t forget to remove the user from teams/groups and update admin role assignments to maintain proper access coverage.

This usually helps ensure a smooth transition without unexpected breaks in automation or reporting.

2 replies

skyehansen
Community Advisor and Adobe Champion
April 15, 2026

yes if your person has been authenticating their fusion connections as themselves, these will be an issue, as well as any Boards they have created.

 

Does this person have an API key by the way? Anywhere the key is being used will be at issue. For instance, you could be using it in an external lookup field. Or a powerBI/analytics team might be using it to pull data.

ninoskuflic
Level 5
April 27, 2026

@Tracy_Parmeter, my advice here would be to migrate (if you can) all your Fusion connections to a dedicated OAuth Server-to-Server based connection (basically a service account that is then used for scenarios). It’s fairly simple to set-up in Adobe Developer console and then in Fusion, but if you need help with that, feel free to let me know, happy to help. 😃

If this solved your issue, please mark it as solved so others can find the solution faster.
StutiTiAdobe SupportAccepted solution
Adobe Support
April 24, 2026

Hi ​@Tracy_Parmeter , great points from ​@skyehansen , she’s already covered some of the key areas. Adding a few more things you may want to consider before deactivating an admin to avoid any disruption:

It’s a good idea to audit all objects owned by the admin using reports, this includes calendars, dashboards, Boards, Fusion scenarios, API keys, and any integrations. Once identified, make sure to transfer ownership of all critical assets (calendars, dashboards, Boards, Fusion scenarios, etc.) to an active user or service account.

Also, ensure you update or regenerate any API keys and integrations tied to that user, as these will stop working once the user is deactivated. Similarly, if Fusion connections were authenticated using their credentials, those will need to be reauthorized under a different user.

Additionally, review and reassign any work, approvals, or proofing-related responsibilities, and ensure licenses are adjusted if needed. Finally, don’t forget to remove the user from teams/groups and update admin role assignments to maintain proper access coverage.

This usually helps ensure a smooth transition without unexpected breaks in automation or reporting.

Tracy_Parmeter
Level 3
April 27, 2026

Thank you,

“Once identified, make sure to transfer ownership of all critical assets (calendars, dashboards, Boards, Fusion scenarios, etc.) to an active user or service account.”

Is there a way now to transfer ownership of dashboards?

MoniqueEvans
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
April 27, 2026

Dashboards no, but you should check that none of your reports (or the send report feature) is set to run as the admin user.