Adding a Reminder Notification to a Task or Issue using Fusion
I am working with a Team that wants to add a “Due Soon” and “Past Due” reminder notification to every task or issue added to their projects. In the UI, I can add reminder notifications to tasks in a template, but I can’t add them automatically to newly created tasks or any issues. I saw that there were community posts asking for this functionality (Make a Custom Reminder Notification a Default Setting for New Tasks in Group Tasks & Requests Preferences | Community, Adding Custom Email Reminder Notifications to Issues at a Template Level | Community), but it has not been implemented, so I tried to build a Fusion Scenario that will add them automatically.
In the update Issue module, I can’t find Reminder Notifications or Timed Notifications as a collection, and I also don’t see this information exposed in the API explorer. Has anyone else been able to create a Fusion Scenario that can automatically add Reminder Notifications to a task or issue, and if so, could you share how you did it?