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MartieS
MartieS
New Member
February 28, 2025
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Add multiple Issue Stakeholders

  • February 28, 2025
  • 3 replies
  • 525 views

I am trying to coordinate issue tracking when issues are submitted to a queue. In my current example, I have teams of two that are working through and submitting issues. One might submit the issue, but I want the other individual to also be updated. Is there an easy way to add multiple issue stakeholders where they're both updated when the issue is updated? 

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Best answer by skyehansen

No. The only other way to accomplish some of this would be to "subscribe" the second individual to the issue. This would get them copied if someone "comments" on the issue, but doesn't do anything if the issue is closed out (as an example). For this and other changes you think they would want to see, it would take an issue report keyed to "issues I am subscribed to"

3 replies

Madalyn_Destafney
Community Advisor
Madalyn_DestafneyCommunity Advisor
Community Advisor
February 28, 2025

Would it cause confusion if you just assign the issue to both people (would they know who is working it vs staying updated?) and they both have event notifications on as needed (status update on issue I'm on, someone comments on one of my work items, etc.)? Or the other person could subscribe to the issues (and turn on the notification about updates to objects you're subscribed to) but that would be more manual for every issue.

If this helped you, please mark correct to help others : )
Sven-iX
Community Advisor
Sven-iXCommunity Advisor
Community Advisor
February 28, 2025

Hi @marties 

To get a notification when an update is added, the person needs to be assigned. 
If you add "assignments" to the form, whoever submits the issue can assign both people. 

[ Alternatively, you can add the "team" field to assign the issue to a team. Each team member who needs to be updated would need to click "work on it" to create the actual assignment to that person. ]

 

skyehansen
Community Advisor and Adobe Champion
skyehansenCommunity Advisor and Adobe ChampionAccepted solution
March 3, 2025

No. The only other way to accomplish some of this would be to "subscribe" the second individual to the issue. This would get them copied if someone "comments" on the issue, but doesn't do anything if the issue is closed out (as an example). For this and other changes you think they would want to see, it would take an issue report keyed to "issues I am subscribed to"

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