Add Hours to Issues | Community
Skip to main content
T
ThomasNe2
Level 4
November 29, 2023
Solved

Add Hours to Issues

  • November 29, 2023
  • 1 reply
  • 1017 views

Is anyone aware of any pre-requisites to adding hours to Issues?

My user doesn't have the option to add hours to the Issue she has worked on?

 

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by KellieGardner

The log hours moved with the redesign of the updates area. The new commenting experience was in beta for while but recently became the default for all users. 

 

https://experienceleague.adobe.com/docs/workfront/using/basics/update-work-items-view-updates/updates-tab-overview.html?lang=en

1 reply

KellieGardner
Community Advisor
KellieGardnerCommunity Advisor
Community Advisor
November 30, 2023

There are few places you can look to troubleshoot this but I would start by checking the share settings on the issue to make sure the user has at least contribute access to the issue and that log hours is enabled.

 

 

 

From the project level you can view the access rights of the users that get assigned to issues and create defaults access rights for them. 

 

 

 

 

 

T
ThomasNe2Author
Level 4
November 30, 2023

Hi Kellie

Thanks for your reply. 

I have checked this and the permission to 'Log Hours' is enabled for 'Contribute' access which is the level my user has.

Thomas

Terms & ConditionsAccessibility statement

Loading footer...