Add a 4th level to Request Queue for queue topics | Community
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Leslie_Tanner_Scott
Level 2
March 6, 2024
New

Add a 4th level to Request Queue for queue topics

  • March 6, 2024
  • 0 replies
  • 186 views

Is it possible to add a 4th level of queue topic to the existing request queue. This could be helpful for providing more specific categorization or prioritization options for incoming requests. 

This additional queue topic level would help us to minimize the # of request queues we're having to create for our Marketing team. This feature would allow me to consolidate 15+ current queues into one Marketing queue.