Adobe Workfront

We have a Request Queue with a custom form attached that the user must complete certain fields.   Of the fields there are 4 that are either a drop down selection or typeahead.   The web version works with no issue.   All fields function properly and the user can save his/her work as a draft or submit the request. If the user chooses to use the mobile app to complete the request and either save or submit, the drop down fields and typeahead fields do not save and in some instances will not let the user submit because if thinks one of the fields is not complete (because all four of these fields are required).    The user (and I was able to duplicate) will complete the request on the mobile devise, but when looking at the Draft Requests on the web version, all of the data is complete except these four fields that are either drop down or typeahead. I went down the path that maybe these fields were not shared properly.   I open

We continually experience 'proof sync' issues whereby proofs have been approved, but the user's widget is not updated. This is creating huge user dissatisfaction at our senior leadership level. We've been told this is a 'known issue' which is over a year old:This problem is a known issue, that our product team is aware of. This is being addressed in an overall reworking of the proof system. This will be part of a future release and is too complicated a fix to attempt to correct in a bug. We're told to 'self monitor' and open a ticket for each case. We are now at minimum of 3 instances since we started tracking.Is anyone else having this constant issue? Adobe: What is the target fix date?  We've been told for months that 'new and enhanced' proofing is coming. WHERE IS IT?

I'm looking for Fusion best practices for setting up organizations where multiple groups will utilizing the system in tandem for their group processes. Examples on:How to set up TeamsWhat access levels to giveOnce teams and access levels are setup, how to control that users are only using the "service" accounts and not establishing personal connections to platforms.

I am working on a formula field in Workfront Planning. I have a connected field for {Deliverable Type} that houses a list of deliverables in a separate record type in Planning. When a certain {Deliverable Type} is selected from the available list and a Qty is input in another column I want the formula field to tell me the resource hours needed to complete that amount of deliverables. The formula I'm using is:IF({Deliverable Type}="Video", CONCAT("Video Producer: ", {Qty} * 15, " hrs; Video Editor: ", {Qty} * 10, " hrs"), "") Workfront Planning is recognizing this as a valid formula but it's not returning anything after I click save. What does work is if I were to switch {Deliverable Type} to a free text field and type in Video. Any thoughts on how to solution for this? Does Workfront Planning even support this sort of formula?

I'm exporting projects from Smartsheet via Project XML, to import to Workfront.   It worked fine for the first project, but keeps erroring out on the second one. "There was a problem.We're not sure why, but we weren't able to read the file you uploaded. Importing it again might do the trick."Re-importing has the same result - an empty project. Is there some particular format or column sets projects should have before export?

Is Workfront FEDramp or TXramp certified yet? The last time I looked into a few years ago it was not. If not, will it ever be?

How can I upload a document link from a software like sharepoint? Is this exact functionality possible within Fusion using the API?  

First a client expressed this desire, then a community member asked about something similar so I wanted to see how/if this works.  And it does!   Set up the template I wanted to create a project overview page, so I just started with the fields I wanted to display on the page. Not an actual Word template but simply a docx file with placeholders for data.    Open up MSWord (or an editor that writes docx files) and let's get started. Note the field names don't have to be related to the actual Workfront field - you set the template placeholder name and map it to the value you want to display (more on that later). For now, We Just write out what we want to see, and format it accordingly. Each placeholder is wrapped with double-curly braces. Example:   In some cases, we don't want to have extra space or a label on the page if we don't have a value. We can use a rudimentary IF tag. you determine the tag name, and the start gets a pound sign, the end gets a slash

My New Request button is greyed out with this tool tip when I hover: The system administrator restricted your access to create requests.

As promised (And might I add way ahead of schedule) attached is a copy of the slide deck from my The Skill Exchange Grow Track Session: Maximize Your Workfront License – Pro Tips for User Management & Licensing (AWF200)   If you had a question that wasn't answered during the session or maybe you just thought of one while watching the recording or reviewing the slides, post it down below and I'll happily answer whatever I can. Plus since it's on Community, I'm sure my fellow Advisors and Advocates along with the rest of the lion pride will share their experiences and expertise as well.   Thanks again to Sonia & @cynthiaboon for a vigorating session!

Huge thanks to Heather MacDonald, (HMac!!) for sharing how her SNHU team navigated out-of-the-box (OOTB) challenges and used Workfront Planning features in creative, unexpected ways to drive visibility, alignment, and better decision-making in Marketing Operations. From unique portfolio setups to inventive timeline strategies, HMac offered real-life examples and practical tips you can apply in your own environment. If you missed the live session, we have links to the slide decks, recording, and some additional resources.  Intro slides with Workfront Planning Resources and upcoming events  HMac’s SNHU slides  She wanted me to remind everyone that all the projects in the deck are fake and are just examples to get everyone thinking.   Recording For more information on what’s coming next for Workfront Planning, be sure to bookmark the Adobe Workfront Planning Release Activity page on Experience League. As we mentioned during the recording, here are the previous sessions and resources! [Ev

Hi, I'm trying to create a report that shows a list of projects where both of these conditions are true (using fake ID numbers for the sake of this example):The status of template task ID AAAAA12345 is not Rejected.The status of template task ID 54321ZZZZZ is not Rejected.I know how to filter for each of these in a task report using the standard filter mode, but I only want to see the project name and not the tasks themselves. I suspect this requires using text mode for the filter within a project report, but I'm newer to text mode and I'm having a hard time figuring it out. How can I create this report?

Hi all,I am trying to add a column to a task report. It should be an integer, counting the number of issues within the task's project that have a specific value in a custom field. Problem is, there is not an equivalent for count(), and even len() is only applicable to text strings, not a collection (issues within a project). I can filter out the names of all the issues that have that status value, but I only need the count of objects, not the other properties of the objects. Any suggestions? Thanks in advance.

Hi all, working on making a connection between Workfront Core (Sandbox instance) and Workfront Proof. I'm trying to set up the connection module in Fusion, but I'm consistently getting a Request Timeout error when I attempt to authenticate.I've double-checked the credentials and endpoints, and everything seems to be configured correctly from my end. I've attached a screenshot for reference in case it helps identify the issue.Has anyone run into this before or can point me in the right direction? Not finding much in the community on this exact error. Appreciate any help!I followed this documentation to make the connection:👉 https://experienceleague.adobe.com/en/docs/workfront-fusion/using/references/apps-and-their-modules/adobe-connectors/workfront-proof-modules 

I'm looking for some examples of reports people are using for proof approvals. What columns are you displaying, anything fun i could be adding in text mode, etc. Our users want reporting but don't do a great job elaborating on what they want to see so hoping some creatives out there have ideas.    I would also like to know which type of reports people are using for proof approvals and the reasoning. They each have their own limits on functionality they can display. Document Document Version Proof Approvals  

Hello,I am trying to run an API call to get an issue's CurrentApprovalStep:Name.I have been unsuccessful and was wondering if anyone has accomplished this in the past. Thank you in advance

I'm trying to use Fusion to identify when the third approver in an approval process is pending approval and automate some updates/custom notifs when true. Unlike other objects in Workfront, however, I can't navigate to the specific object and grab the ID from the URL, or use a custom view to display IDs.

I'm having issues with the formatting when I try to print a dashboard to PDF - the column widths are not ideal (some are too wide, others are too narrow) and adjusting the width in the preview does not stick - the last column gets cut off - landscape mode adds extra white space but does adjust the column widths Does anyone have tips on how to make printing a dashboard to pdf work so that it doesn't cut off any information and it is readable?

Greetings, Does anyone have an Executive Level Dashboard example they could share with me? Something that shows velocity, KPI, ROI, 50 ft view reporting. Is there a blueprint or template that already exists? Thank you! Deborah

Does your organization rely on weekly team meetings to catch up on accomplishments or challenges? Or use in-person drive bys to see how things are going? As work from home is suddenly the norm, being able to track upcoming or completed work for your team is crucial. More than ever, effective work management can help keep your people aligned and productive. By building a team dashboard with a series of reports, in a single view, you can see what is being worked on, what is late, planned, or completed and what roadblocks are causing delays. The most common reports within a team dashboard are detailed below with suggestions on how to build these within your own environment using filters, groupings, views, and charts.OVERDUE TASKS BY ASSIGNEEBecause tasks can have more than one assignee, an assignment report would be best used to pull this information. This allows the same task to appear under both assignments rather than just the primary assignee. To start, select Repo

Is there a way to show requests that are assigned to the whole team on a report?  I know I can filter by Assigned to > Home Team ID, however this shows assignments for everyone on my team + if the whole team is assigned.  I'd just like to show requests/tasks where the team is assigned, but not individuals.  Thanks!

Happy Friday Everyone!  The Skills Exchange was awesome, some fantastic content, ideas, and celebrities (Monique) joined in all the fun.  Several had asked about slides so I'm providing them here; download them as needed.   Here is a link to the Skills Exchange session, https://experienceleague.adobe.com/en/docs/events/the-skill-exchange-recordings/workfront/aug2025/fusion-user-account-creation