Target activity doesn't save when integrating with AEM | Community
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Jorien1989
Level 2
March 28, 2024
Question

Target activity doesn't save when integrating with AEM

  • March 28, 2024
  • 2 replies
  • 1094 views

Hi Adobe-expert,

 

We would like to have the benefits from integrating Target in AEM. But we got stuck in one of the last steps. The Activity made in AEM doesn't want to sync with Target. It says: "Adobe Target last sync error, Save activity request failed". I added a file as an example. We're trying, but need a bit of help to fix the problem. Could you tell me what we have to do to make this work?

 

Kind regards and thanks,

 

Jorien

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    2 replies

    Damonwhall
    Adobe Employee
    DamonwhallAdobe Employee
    Adobe Employee
    March 29, 2024

    @jorien1989 , 

     

    A couple of questions.  Is this the first activity you are attempting to activate after your AEM integration?  If not, is this error happening after all activities or just in this specific case?  

     

    I have often found that when there is a failure to save, there is either a goal missing or a description missing.  

     

    Aside from that, Target will sometimes have caching issues that can be resolved by switching browsers or clearing your cache.  

      J
      Jorien1989Author
      Level 2
      March 31, 2024

      Im trying to get the process working, so I havn't had a working well saved activity yet. When setting up an a/b or XT in my case there isn't a field to fill in the description. Clearing cache doesn't do the trick. Anything else your recommended? 

        pradnya_balvir
        Community Advisor
        pradnya_balvirCommunity Advisor
        Community Advisor
        April 1, 2024

        Can you please check your adobe target AEM integration in adobe developer console.

         

        Also refer below document for AEM integrating with Adobe target.

        https://experienceleague.adobe.com/en/docs/experience-manager-65/content/sites/administering/integration/target

         

         

          Amelia_Waliany
          Adobe Employee
          Amelia_WalianyAdobe Employee
          Adobe Employee
          May 8, 2024

          Thank you for posting your question here @jorien1989 ! And thank you @damonwhall and @pradnya_balvir  for sharing your helpful insights! @jorien1989 were you able to resolve the issue? If so, please feel free to share any updates or follow up Qs here by Replying to the thread so that others who may come across the same or similar issues can refer to your approach 🙂 Thanks!

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