Personalized target recommendations not showing up consistently on a web page | Adobe Higher Education
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sorkala86
March 25, 2022
해결됨

Personalized target recommendations not showing up consistently on a web page

  • March 25, 2022
  • 2 답변들
  • 1359 조회

I am testing a personalized recommendations on a website and I see the recommendations are not showing up all the time. i.e, For eg: I can see the RecommendationA in the morning, but if I check for the RecommendationA again after sometime, it is not showing up.

As per me it cannot be data issue as it has already showed me the recommendation once, it should recommend again after sometime too.

    이 주제는 답변이 닫혔습니다.
    최고의 답변: SundeepKatepally

    As long as enough product data with the criteria is there you should not see any issues.

     

    If your collection is just formed with 2 or 3 products in it , then there is a chance of this issue.

    2 답변

    E
    Community Advisor
    evidanaCommunity Advisor
    Community Advisor
    April 6, 2022

    A bit more information would help troubleshoot the issue. Are you seeing a network failure in the console? Any js error in the console? If those look fine, then you might want to go into the Admin panel Implementation/Debug token and see if you can look at the Adobe Target response. It should contain a trace option and specify why 0 recs are returned.

      SundeepKatepally
      Community Advisor
      SundeepKatepallyCommunity Advisor답변
      Community Advisor
      April 9, 2022

      As long as enough product data with the criteria is there you should not see any issues.

       

      If your collection is just formed with 2 or 3 products in it , then there is a chance of this issue.

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