No delivery requests in adobe target, implemented via launch | Community
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jezwn
Level 5
July 8, 2021
Solved

No delivery requests in adobe target, implemented via launch

  • July 8, 2021
  • 2 replies
  • 2522 views

I was trying to implement target via Adobe launch. Installed the extension as follows(Screenshot attached) and created a rule for loading target and firing page load request. 

 

 

I've also added the prehide snippet above the launch code, the code is as follows.

 

 

 

<script> //prehiding snippet for Adobe Target with asynchronous Launch deployment (function(g,b,d,f){(function(a,c,d){if(a){var e=b.createElement("style");e.id=c;e.innerHTML=d;a.appendChild(e)}})(b.getElementsByTagName("head")[0],"at-body-style",d);setTimeout(function(){var a=b.getElementsByTagName("head")[0];if(a){var c=b.getElementById("at-body-style");c&&a.removeChild(c)}},f)})(window,document,"body {opacity: 0 !important}",3E3); </script>

 

 

 

The issue is that the target is not sending any network requests(The client code and at.js version is not being displayed in the debugger). I'm not getting any console warnings or errors w.r.t this. Is there anything that I might have missed in this implementation? Thanks in advance.

Note: It's a non AEM site

 

 

 

 

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Best answer by Gaurav_Singh_02

@jezwn could you please check in network logs if the launch call is firing. If it is , then please revalidate the setup using this document : https://experienceleague.adobe.com/docs/launch-learn/implementing-in-websites-with-launch/implement-solutions/target.html?lang=en .

 

Hope this helps .

2 replies

Gaurav_Singh_02Adobe EmployeeAccepted solution
Adobe Employee
July 8, 2021

@jezwn could you please check in network logs if the launch call is firing. If it is , then please revalidate the setup using this document : https://experienceleague.adobe.com/docs/launch-learn/implementing-in-websites-with-launch/implement-solutions/target.html?lang=en .

 

Hope this helps .

Adobe Employee
July 8, 2021

@jezwnI understand that we do not see any Target call in the network logs but do we see any Launch call firing ? Something like this :

 

Andrey_Osadchuk
Level 10
July 20, 2021

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