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MelBe1
Level 2
December 17, 2024
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No data for A/b test

  • December 17, 2024
  • 3 replies
  • 628 views

Launched a standard A/b test yesterday and still no data is coming through. I have checked the environments are correct and everything seems normal - control is pointing to the correct experience.

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    Best answer by Gaureshk_Kodag

    Hi @melbe1 ,

    Here are possible reasons why results might not be visible:

    1. Verify if you are qualifying for the activity and ensure there are no errors in the audience setup.
    2. Confirm that the activity is launched in the correct environment with appropriate page delivery settings.
    3. Check if the correct reporting options are selected under Goals and Settings.
    4. Ensure there have been sufficient visits to the page (especially for activities targeting a specific audience) since the activity was launched.
    5. If using A4T, validate its functionality by comparing SDIDs between Adobe Analytics (AA) and Adobe Target (AT) calls.

    3 replies

    Gokul_Agiwal
    Community Advisor
    Gokul_AgiwalCommunity Advisor
    Community Advisor
    December 17, 2024

    Hi @melbe1 

    Can you once validate your A/B test in browser via either "delivery" call ( if you've implemented Target using at.js) or "interact" call ( if you've implemented Target using web sdk) and see the response or via response tokens. - Check whether you're getting right experience?.  Also what reporting source you're using? Please validate this

    Here is one more thread Adobe target reports A/B experiences and reports a... - Adobe Experience League Community - 724641 

    Hope this helps. Please update !

     

     

     

     

      RiteshY18
      Community Advisor
      RiteshY18Community Advisor
      Community Advisor
      December 20, 2024

      @melbe1 

      @melbe1  i would suggest 1st to validate request, activity using 

      Adobe Experience Platform Debugger for given page and check if it capture your expected details 
        Gaureshk_Kodag
        Adobe Employee
        Gaureshk_KodagAdobe EmployeeAccepted solution
        Adobe Employee
        January 1, 2025

        Hi @melbe1 ,

        Here are possible reasons why results might not be visible:

        1. Verify if you are qualifying for the activity and ensure there are no errors in the audience setup.
        2. Confirm that the activity is launched in the correct environment with appropriate page delivery settings.
        3. Check if the correct reporting options are selected under Goals and Settings.
        4. Ensure there have been sufficient visits to the page (especially for activities targeting a specific audience) since the activity was launched.
        5. If using A4T, validate its functionality by comparing SDIDs between Adobe Analytics (AA) and Adobe Target (AT) calls.
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