How to import or send segment data into Target from external system? | Community
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shubhamd8650986
Level 2
March 26, 2019

How to import or send segment data into Target from external system?

  • March 26, 2019
  • 2 replies
  • 13939 views

I'm currently working on POC to integrate Adobe Target with external system ( CRM ). I want to use existing customer segment data created & stored in CRM for web personalization. Is there a way i can share segment information with Target  in real time or batch?

Thanks

Shubham

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2 replies

Community Advisor
March 26, 2019

I would start here.

Customer attributes

There are some other helpful links in the side navigation as well.

shubhamd8650986
Level 2
March 27, 2019

Thanks Eric. I will go through the details.

Andrey_Osadchuk
Level 10
March 27, 2019

Hi Shubham,

In case you need to implement a real-time segmentation scenario, you may want to consider CRM integration with CMS to populate customer segment or/and attributes in Data Layer that will be captured in the Target mbox parameter for segmentation and as a result personalisation.

Level 4
July 5, 2021

Hi Shubham,

 

If you have solved the issue please let us know . I am also facing the same issue .
It would be helpful for the community

 

Thanks 

mohanr35700715
July 5, 2021

Hi Ganesh,

I was able to solve this problem by first associating my own ID (Third Party ID) with the AT profile using mbox parameter mbox3rdPartyId  https://experienceleague.adobe.com/docs/target/using/audiences/visitor-profiles/3rd-party-id.html?lang=en

and then, updating the AT profile using this third party ID with the segment information using different methods such as APIs, Bulk Update, etc. http://developers.adobetarget.com/api/#updating-profiles

Level 4
July 7, 2021

Hi Mohan,

 

Glad to know that you found the solution.

 

My scenario is little different , I am trying to integrate Segment 

with Adobe Target .

 

Here Segment is a Customer Data Platform (CDP), in which Adobe Target will be destination. But problem is Segment does not allow direct destination setting option for Adobe Target .

This is the doc    I have referred .

Please let me know , If you have come across this problem

 

Best Regards

Ganesh Byale