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richard_h1
richard_h1
Level 3
October 16, 2015
Solved

Anyone else having problems with redirect tests?

  • October 16, 2015
  • 11 replies
  • 6927 views

Hi - we've noticed that redirect tests no longer work properly with the Chrome browser - the latency is so bad it's unusable. We never had this problem in the past, so wondering is anyone else has this problem?

thank you, Richard 

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    Best answer by Nikhil_Bisne

    Hi Richard,

     

    I got feedback on this test and would request you to open a ticket with Client Care ASAP so that this can be resolved for you.

     

    Thanks

    Nikhil

    11 replies

    N
    Nikhil_Bisne
    Level 8
    October 16, 2015

    Hi Richard,

     

    Is the issue specific to Chrome or are you able to replicate it in other browsers also?

     

    Thanks

    Nikhil

    richard_h1
    richard_h1Author
    Level 3
    October 16, 2015

    Hi Nikhil,

     

    Yes it's just Chrome - we've had this problem for several months now so we're using Google Experiments for redirect tests now. We understand that there will always be an element of page rendering with a redirect however it's so bad in Chrome that you can't use it as it would invalidate test results. You can see for yourself here and compare with Chrome and Firefox: http://www.avg.com/us-en/tnt-qa?q=u

     

    Richard 

    N
    Nikhil_Bisne
    Level 8
    October 16, 2015

    Hi Richard,

     

    I'll look into this. Can you please let us know if you're using Target Standard or Classic ?

     

    Thanks

    Nikhil

    richard_h1
    richard_h1Author
    Level 3
    October 16, 2015

    Hi Nikhil, I've lost track of all of Adobe's name changes we're using the old/original version :-)

    N
    Nikhil_BisneAccepted solution
    Level 8
    October 16, 2015

    Hi Richard,

     

    I got feedback on this test and would request you to open a ticket with Client Care ASAP so that this can be resolved for you.

     

    Thanks

    Nikhil

    N
    Nikhil_Bisne
    Level 8
    October 16, 2015

    Hi Richard,

     

    That would be Target Classic. Let me consult the relevant team and revert.

     

    Thanks

    Nikhil

    richard_h1
    richard_h1Author
    Level 3
    October 16, 2015

    We've had a ticket open for while but it's not moving anywhere: 150219-000039 

    N
    Nikhil_Bisne
    Level 8
    October 16, 2015

    Thanks for opening this ticket. I have this looked into ASAP.

     

    Thanks

    Nikhil

    S
    Sabrina-Ho
    October 16, 2015

    Hi Nikhil,

    I came across this post, and wondering if there is any learning that can be shared here.  We experience similar issues with full page redirect tests in our company, the extended latency is impacting user experience and test data (e.g. double-counted impressions).

     

    Thanks,

    Sabrina

    richard_h1
    richard_h1Author
    Level 3
    October 16, 2015

    Client Care couldn't help. Do Adobe intend fixing this?

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