Level 2

Simulated Live webinars on GoToWebinar not syncing

Forum|Forum|7 years ago
August 21, 2018
18 replies
2780 views

Issue Description
Integration is not able to see a webinar that has been set up as a "Simulated Live" record type in GoToWebinar

Issue Resolution
This is not currently possible as the Launchpoint integration between GoToWebinar and Marketo does not utilize version 2 of the GoToWebinar API and v2 is required for "simulated live" (recorded) webinars.

Who This Solution Applies To

Customers integrated with GoToWebinar

Marketo

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James_Gunn-1

Level 2

Is there any plan to update the launchpoint integration to use version 2 of the GTW API? Simulated Live webinars are going to be very useful for us but we want to make sure we track engagement in Marketo as we do with regular webinars.

Felicity_Miller

Level 1

I also wanted to check to see if there's been any update on this?

Todd_McVeigh

I have the same question as the others sharing comments. Any news on a plan to update the Launchpoint integration to use version 2 of the GTW API would be very helpful.

Chloe_Pott

Level 3

Any update Marketo on supporting this feature from GTW?

Roxann_McGlump1

Level 5

No updates to the GTW integration have been announced at this time.

Betsey_Vold

Also interested in when an update for this will be released

J

johnlane

Level 2

It will be a big advantage to have it working for Simulated Live Webinars. I have also experienced that after a Live webinar can be accessed on demand, the integration stops making new records for the attendees for the on demand sessions.