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Level 2
Aug 24, 2022 11:29 AM UTC
Solved

Tracking Link Performance - Help, I accidentally shared the same link twice now can't report correctly.

Hoping someone might be able to help me 😊

 

I sent an email out recently, with 3 different content modules.

Unfortunately, instead of sharing 3 different links (1 individual for each piece of content), I incorrectly shared the same link twice across two pieces of content. Both content # 2 and content # 3 had the same URL. 

 

Now when I'm looking at the email link performance, I'm unable to tell the links apart, and whether it was actually content # 2 or content # 3 people people clicked on. Does anyone have any other recommendations for further tracking links against modules? 

 

Any advice would be greatly appreciated.

Thanks, Hannah 

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SanfordWhiteman
SanfordWhitemanAccepted solution
User Group Leader
Aug 24, 2022 4:25 PM UTC

Do the links (<a> tags) have different id attributes?

3 replies

SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group LeaderAccepted solution
User Group Leader
Aug 24, 2022 4:25 PM UTC

Do the links (<a> tags) have different id attributes?

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Level 2
Aug 25, 2022 2:08 AM UTC

Hi Sanford, 

Thank you for mentioning the links (<a> tags) - they certainly do and I've since been able to differentiate the content in the email link performance report. 

 

Your suggestion is/was greatly appreciated.

 

Thank you. 

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Hannah
SanfordWhiteman
User Group Leader
User Group Leader
Aug 25, 2022 2:16 AM UTC
Great. More people should use this feature – and not just in emergencies!
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