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Level 2
Oct 26, 2021 3:17 PM UTC
Solved

Smart List identifying leads who were not delivered an email before x days

I'm trying to create a Smart List that identifies leads/contacts who have been delivered any email in the last x days but were not delivered any emails in the past BEFORE x days. It feels like a fairly simple filter I should be able to create in a Smart List but struggling without an "in the past before" date activity filter. Is there a combination of filters that could work? 

 

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Katja_Keesom
Katja_KeesomAccepted solution
Adobe Champion and Community Advisor
Nov 10, 2021 8:26 AM UTC

That works with fixed dates indeed. Unfortunately there is no "in past before" relative timeframe you can use to make this work dynamically.

3 replies

Mariah_Mattick
Level 3
Nov 9, 2021 9:48 PM UTC

Hi Jaina - it sounds like you could use two filters together: was delivered email and not was delivered email. See below for how these could be set up. Hope that helps!

 

 

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Mariah Mattick
Katja_Keesom
Adobe Champion and Community Advisor
Katja_KeesomAdobe Champion and Community AdvisorAccepted solution
Adobe Champion and Community Advisor
Nov 10, 2021 8:26 AM UTC

That works with fixed dates indeed. Unfortunately there is no "in past before" relative timeframe you can use to make this work dynamically.

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Katja_Keesom
Adobe Champion and Community Advisor
Adobe Champion and Community Advisor
Nov 24, 2021 6:31 AM UTC

If you support the idea of having these relative time references expanded, check out my suggestion in Ideas and like it if you would also want this implemented.

https://nation.marketo.com/t5/ideas/expanding-relative-time-references-in-smart-list-filters/idi-p/318814

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