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Level 3
Sep 27, 2022 2:54 PM UTC
Solved

Sending Dynamic Email Based on Location

Hello everyone,

 

I would like to know whether there’s a way I can send a dynamic email accordion to where the recipient lives from a given location. 
For example, if a recipient lives 50 miles from NYC they will get an email designed with a specific SL stating see you in 2 hours or something.

and if someone lives more than 50 miles from NYC they will receive an email with a different subject line. 

Is it possible to do something like this Marketo?

 

Thank You!

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SanfordWhiteman
SanfordWhitemanAccepted solution
User Group Leader
Sep 27, 2022 8:46 PM UTC

Marketo does not natively support geofencing or any other kind of radius-based/map-based location.

 

You can, however, call a webhook-compatible service using a Call Webhook flow step and write data back to a custom field. Then use that field (Nearest Key City or whatever) to determine content.

 

P.S. You cannot create segments for every US city. There are only 100 segments allowed in a segmentation.

3 replies

Kaitlyn_Simko
Level 4
Sep 27, 2022 7:18 PM UTC

Hey there,

 

In order to make dynamic content you need to first make a segmentation.  This segmentation would have rules for every major city (eg. State = NY and Zip Code = XXXXX), everyone in your database will be assigned one segment.  After you make the segment, you can make the email content dynamic.

 

Hope this helps,

Kaitlyn

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Katja_Keesom
Adobe Champion and Community Advisor
Adobe Champion and Community Advisor
Sep 28, 2022 7:00 AM UTC

Of course your response is technically correct, but I have to agree with Sanford that I don't see this use case working out too well in a segmentation. Defining any field with relevant information to create a segmentation within the technical limits and with business relevance would be a massive challenge.

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SanfordWhiteman
User Group Leader
SanfordWhitemanUser Group LeaderAccepted solution
User Group Leader
Sep 27, 2022 8:46 PM UTC

Marketo does not natively support geofencing or any other kind of radius-based/map-based location.

 

You can, however, call a webhook-compatible service using a Call Webhook flow step and write data back to a custom field. Then use that field (Nearest Key City or whatever) to determine content.

 

P.S. You cannot create segments for every US city. There are only 100 segments allowed in a segmentation.

Translate