Skip to main content
RaulEr
RaulEr
Level 4
April 14, 2022
Solved

Prevent Salesforce to sync back Marketo-deleted records

  • April 14, 2022
  • 1 reply
  • 2078 views

Hi community,

 

I want to delete a bunch of records from Marketo only which are synced to Salesforce. These records are being updated (weekly) by SF counting the days they have not been active.

 

So if I delete these records from Marketo, I'm afraid that this weekly update will bring them back to Marketo.

 

Is there a way to avoid this?

 

Thanks,

Raul

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Darshil_Shah1

An update on the record in SFDC will cause it to sync back to Marketo as a new Person with SFDC as source.

You can either update the Marketo sync user's permission so that those deleted records are not visible to it, or you can set up a custom sync filter which'll allow you to choose if you want to sync a SFDC record to Marketo or not.

1 reply

Darshil_Shah1
Adobe Champion, Community Advisor, UG Leader
Darshil_Shah1Adobe Champion, Community Advisor, UG LeaderAccepted solution
Adobe Champion, Community Advisor, UG Leader
April 14, 2022

An update on the record in SFDC will cause it to sync back to Marketo as a new Person with SFDC as source.

You can either update the Marketo sync user's permission so that those deleted records are not visible to it, or you can set up a custom sync filter which'll allow you to choose if you want to sync a SFDC record to Marketo or not.

    Terms & ConditionsAccessibility statement

    Loading footer...