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Robert_Nichols1
Robert_Nichols1
Level 3
September 2, 2022
Question

Munchkin Aug 22 release: Link Tracking

hey,

 

has anyone gotten the new Munchkin functionality working to show Mailto etc link tracking?

 

"Munchkin - Expanded Link Tracking: Extend support for tracking of tel and mailto links with Munchkin to track an expanded set of web behaviors."

 

https://experienceleague.adobe.com/docs/marketo/using/release-notes/current.html?lang=en 

 

i've tested and failed to get this work + Marketo support view this as custom HTML so outside of support scope! 

 

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    3 replies

    SanfordWhiteman
    SanfordWhiteman
    Level 10
    September 3, 2022

    Are you using munchkin-beta.js to make sure it loads the latest Munchkin version? Tracking tel: and mailto: works for me without any extra JS (it always was possible with custom JS).

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      Robert_Nichols1
      Robert_Nichols1Author
      Level 3
      September 6, 2022

      i've enabled munchkin beta (which is odd as the release notes read as general availability)

      i'm now seeing the link showing up in activity - but not as a filter on activitys etc (ie clicked link in email/webpage -> constraint -> is mailto -> email address)

      so looks like you have to create programs to push this to lists/interesting moments etc.

       

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      SanfordWhiteman
      SanfordWhiteman
      Level 10
      September 6, 2022

      What do you mean by “is mailto”? You’d filter it the same way you do with any link href. It’s just a string.

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