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Level 1
Aug 30, 2023 12:19 PM UTC
New

Mechanism that prevents an email send until it is fully approved.

Recently, I had an issue where I forgot to hit approve button on the current email and when I sent it off, it sent the last months email. Our team clones the previous email, click unapproved and create a draft of the email as the template stays the same each month. I wasn't sure if there were others who have had similar issues and I thought it might be nice to have an error message or mechanism that would not allow the user to hit send until the email has been fully approved.  Thank you!

1 reply

Katja_Keesom
Adobe Champion and Community Advisor
Adobe Champion and Community Advisor
Aug 31, 2023 5:46 AM UTC

The behaviour is actually fully as intended. Especially when working in an always on campaign, it is important that you can work on a draft whilst in parallel the original approved version is still being sent out. IMO this is something easily remedied with applying the four eyes principle and having a simple checklist before sending an email blast.

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