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Miguel_Board1
Level 2
Oct 28, 2021 5:53 PM UTC
Solved

Images not displaying in Marketo


Is anyone else experiencing images in Marketo email assets not loading in either the preview or edit view? We are seeing only MS Edge being able to display images...and only on certain devices.

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ChristianeRo1
ChristianeRo1Accepted solution
Adobe Champion and Community Advisor
Oct 28, 2021 6:53 PM UTC

Not sure if you've ever used this, but if I am ever experiencing anything odd, I always visit status.adobe.com. This will let you know if there are any issues going on that might be affecting any data center ... since not all problems affect all customers. 

 

And, though it's been down lately, if there is a problem in your data center, you can subscribe to updates so you don't have to keep refreshing the page. 

 

Hope this helps!

3 replies

Level 1
Oct 28, 2021 6:00 PM UTC

Yep! Same issue here. 

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Level 2
Oct 28, 2021 6:52 PM UTC

Same issue here. However, the images load in test and live versions once sent. 

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ChristianeRo1
Adobe Champion and Community Advisor
ChristianeRo1Adobe Champion and Community AdvisorAccepted solution
Adobe Champion and Community Advisor
Oct 28, 2021 6:53 PM UTC

Not sure if you've ever used this, but if I am ever experiencing anything odd, I always visit status.adobe.com. This will let you know if there are any issues going on that might be affecting any data center ... since not all problems affect all customers. 

 

And, though it's been down lately, if there is a problem in your data center, you can subscribe to updates so you don't have to keep refreshing the page. 

 

Hope this helps!

Translate