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nelsonjtf
Level 1
December 19, 2022
Solved

Error code 1076 [Web Services Error]

Hi all, I've looked everywhere for this error, and can't find it. Could you help me with what this error here refers to?

 

 

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Darshil_Shah1
Darshil_Shah1Accepted solution
Adobe Champion, Community Advisor, UG Leader
December 27, 2022

@nelsonjtf, if you look at the erroneous response of this web service integrated with Marketo (this however is something not available via the Marketo UI), you should be able to get more details on what exactly caused this error and eventually land on a potential solution for this too. If that's not possible, the Marketo support team can help you with more details of this web service error helping you to figure out a resolution for this.

 

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4 replies

Vinay_Kumar
Community Advisor and User Group Leader
Vinay_KumarCommunity Advisor and User Group Leader
Community Advisor and User Group Leader
December 27, 2022

Hi @nelsonjtf ,

 

I am not sure if this is correct, but here is what I found:

 

 

Reference link: https://www.logicmonitor.com/support/api-error-codes

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Katja_Keesom
Adobe Champion and Community Advisor
Katja_KeesomAdobe Champion and Community Advisor
Adobe Champion and Community Advisor
December 28, 2022

Whenever troubleshooting web service errors in Marketo, this is my go-to page, as it is Marketo-specific: https://developers.marketo.com/rest-api/error-codes/

However, for the first time I am stumped as you are receiving an error that is not listed on the page. As @darshil_shah1 recommends, the first place to look is in the tool that you are using to send the API requests to Marketo. The detailed error response should be in the logs there. If you have multiple API services that could be responsible and don't know where to look, Marketo Support can indeed help you get closer to the answer.

 

It would be great if you could report back into the thread what you found, as this is an undocumented error code.

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Darshil_Shah1
Adobe Champion, Community Advisor, UG Leader
Darshil_Shah1Adobe Champion, Community Advisor, UG LeaderAccepted solution
Adobe Champion, Community Advisor, UG Leader
December 27, 2022

@nelsonjtf, if you look at the erroneous response of this web service integrated with Marketo (this however is something not available via the Marketo UI), you should be able to get more details on what exactly caused this error and eventually land on a potential solution for this too. If that's not possible, the Marketo support team can help you with more details of this web service error helping you to figure out a resolution for this.

 

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SanfordWhiteman
SanfordWhiteman
Level 10
December 29, 2022

Are you getting a count of 63 errors every day?

 

If so, do you have a scheduled task — import, export, monitoring job, etc. — running say every 20 minutes? What (as Darshil and Katja note) are you doing with the API?

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