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katiehaupt
Level 2
June 29, 2023
Solved

Zoom Integration

  • June 29, 2023
  • 1 reply
  • 1475 views

Hi Brains trust, 

I'm hoping someone can help me here.

I'm currently setting up the Zoom <> Marketo integration.

I have set up the LaunchPoint service in Marketo - that's a-ok! 

 

We have webinars hosted by 4 different zoom users and from what I understand from the documentation (below) I need to add the email addresses of the 4 hosts in the configuration menu in Zoom's Marketo app configuration.

 

 

I have found the screen where I input the email address however I get 2 error messages pop up. I have confirmed that the user I'm trying to add does exist in both Zoom and Marketo. 

Can anyone let me know what I've missed here? Is there a permission I might be missing in Zoom or Marketo?

 

Thanks

Katie

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Best answer by Darshil_Shah1

Did you make sure you have either the Admin rights to the Zoom account or at least the following access rights:

  1. Edit Users
  2. View Usage reports
  3. Edit Integration

 

1 reply

Darshil_Shah1
Community Advisor and Adobe Champion
Darshil_Shah1Community Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
June 30, 2023

Did you make sure you have either the Admin rights to the Zoom account or at least the following access rights:

  1. Edit Users
  2. View Usage reports
  3. Edit Integration

 

    SanfordWhiteman
    SanfordWhiteman
    Level 10
    June 30, 2023

    The other users (the users whose email addresses are being added to the list) wouldn’t need those rights.

     

    But the person who’s doing the adding needs to have sufficient admin rights.

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