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Anonymous
August 12, 2015
Question

Visits Web Page not being captured

  • August 12, 2015
  • 1 reply
  • 1980 views

Hello,

I'm testing out a program that relies on a "Visits Web Page" trigger.  I've done some testing and my record doesn't have a Visits Web Page recorded to it. I checked the page and I can see that the visitsWebPage? code is running but nothing is being recorded.  Any suggestions? It's been about an hour since i visited the page (numerous times) and I'm not seeing anything.

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1 reply

SanfordWhiteman
SanfordWhiteman
Level 10
August 12, 2015

You need to make sure your Munchkin cookie is actually associated with your lead.  I know you probably believe it is associated, but you should run a Web Page Activity report, with Anonymous = Shown set on the Setup tab, to be sure of this.

    Josh_Hill13
    Josh_Hill13
    Level 10
    August 12, 2015

    I did have a problem the other day, which is unresolved, where I was not getting a Visit on a page that I should have -- and I was associated to the cookie since I had other page visits.

    SanfordWhiteman
    SanfordWhiteman
    Level 10
    August 12, 2015

    Did you verify in the network tab that the call to ​visitWebPage ​was returning a 200?

    Browser and network conditions can lead to the call not completing, which is why some people are testing a Munchkin extension I wrote that gives more assurance.

    This isn't to say that the Marketo back end can't also have bugs even on a finished call.

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