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mwmarketing
Level 2
November 4, 2021
Solved

Visibility Rule for State/Province based on multiple Country entries

  • November 4, 2021
  • 3 replies
  • 3060 views

Does anyone have an updated excel master list or shared file of a province list that Marketo accepts? My visibility workflow doesn't work. The Markeo docs don't have any free resource online for this. The old marketo rockstar guide links all seem to be removed now.

 

I'm trying to do something similar to the pictures in these threads below. When I select Canada on my form, the province form field doesn't populate my province keys.

https://nation.marketo.com/t5/product-discussions/visibility-rule-for-state-based-on-multiple-country-entries/td-p/81550/page/2

 

Select...|
AB|AB
BC|BC
MB|MB
NB|NB
NF|NF
NT|NT
NS|NS
NU|NU
ON|ON
PE|PE
QC|QC
SK|SK
YT|YT

https://nation.marketo.com/t5/product-discussions/country-and-state-province-fields-on-forms/td-p/123660/page/2

 

 

 
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Best answer by SanfordWhiteman
Thanks for the reply guys. Where is the superset located?

In the Values link of the field itself. Not under Visibility Rules. The main Values must contain every possible value across all VRs.

3 replies

Jo_Pitts1
Community Advisor
Jo_Pitts1Community Advisor
Community Advisor
November 4, 2021

@mwmarketing,

I don't quite understand the question. 

 

Is it 'how do I set up visibility rules'?  This isn't a workflow, just form configuration.

 

If so, the common mistake that people make is that you need to have ALL potential options (for say Provinces in Canada and States in the USA) loaded into the field.  You then need to control which ones appear with the visibility rules based on the value in a different field.

 

It is a frustrating piece of double handling, but cest la vie.

    SanfordWhiteman
    SanfordWhiteman
    Level 10
    November 5, 2021

    What do you mean by “accepts”? Marketo will accept any value for State/Province.

     

    Like Jo says, make sure the main list of options on the field is a superset of the options in all Visibility Rules (this applies to all Select fields w/VRs, doesn’t relate to state/province in particular).

     

     

    M
    mwmarketingAuthor
    Level 2
    November 5, 2021

    Thanks for the reply guys. Where is the superset located? 

     

    Below is a screen capture of where I dumped all my provinces.

     

    <a href="https://ibb.co/6YzdwdV"><img src="https://i.ibb.co/MnrXSXW/Country.png" alt="Country" border="0"></a>

    SanfordWhiteman
    SanfordWhitemanAccepted solution
    Level 10
    November 5, 2021
    Thanks for the reply guys. Where is the superset located?

    In the Values link of the field itself. Not under Visibility Rules. The main Values must contain every possible value across all VRs.

    Jo_Pitts1
    Community Advisor
    Jo_Pitts1Community Advisor
    Community Advisor
    November 5, 2021

    Oh - And further to the technicalities, I'd hope your display values would be human readable (i.e. Alberta for AB).

     

    Much better for accessibility if nothing else.

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