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Charlotte_Lfg
Charlotte_Lfg
Level 2
September 15, 2022
Solved

UTM Trackers in Design studio

  • September 15, 2022
  • 2 replies
  • 4598 views

Hi all, 

I'm trying to centralise the registration forms in the Design Studio, and I'm using UT trackers that I created. However, when I want to clone a form from Marketing Activities to the Design Studio, I have an error message (see below). 

My UTM trackers are supposed to fill automatically, based on the URL the person clicked on, as recommended by a post I saw on this forum. 

Can you help?

Thanks, 

Charlotte

 

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Best answer by ChristianeRo1

Your fields are  Program Member Custom Fields. These are not allowed in Global Forms as there's no way to tie them to a specific program.

 

More info on PMCF. 

 

2 replies

Disha_Goyal6
Community Advisor
Disha_Goyal6Community Advisor
Community Advisor
September 15, 2022

Hi @charlotte_lfg,

 

For this, you have to add ticket to support, else you can do these trick to find the solution
1. Duplicate form in Marketing activities

2. Delete UT tracker fields and then clone the form in Design studio

 

Thanks,

Disha

Charlotte_Lfg
Charlotte_LfgAuthor
Level 2
September 15, 2022

Hi @disha_goyal6 , 

That's what I tried to do, but the UTM fields don't appear when I'm working on the form in the Design Studio. 

I'll wait a bit more and then open a ticket if nobody has a solution. 

Thanks

Thanks, Charlotte
Jo_Pitts1
Community Advisor
Jo_Pitts1Community Advisor
Community Advisor
September 15, 2022

@charlotte_lfg ,

maybe set up a Centre of Excellence set of folders in your Marketing activities.  Put base templates and folder structures in there for cloning rather than design studio.

 

Cheers

Jo

    C
    Community Advisor and Adobe Champion
    ChristianeRo1Community Advisor and Adobe ChampionAccepted solution
    Community Advisor and Adobe Champion
    September 15, 2022

    Your fields are  Program Member Custom Fields. These are not allowed in Global Forms as there's no way to tie them to a specific program.

     

    More info on PMCF. 

     

      Katja_Keesom
      Community Advisor and Adobe Champion
      Katja_KeesomCommunity Advisor and Adobe Champion
      Community Advisor and Adobe Champion
      September 16, 2022

      That is exactly the reason. It is also why I always set up utm tracking with a set of UTM_last and a set of UTM_first fields on the person and only transfer them to PMCF fields leveraging the form fill smart campaign. That way you can capture the information via a Design Studio form.

        Charlotte_Lfg
        Charlotte_LfgAuthor
        Level 2
        September 22, 2022
        Thank you both for your input.
        How do you suggest I do that Katja? I'd rather avoid creating new fields. Is there an article about how I can set this up?
        Thanks
        Thanks, Charlotte
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