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Kari_Pelton
Level 1
August 1, 2018
Question

Use of Tokens in email templates for Sales Insight

  • August 1, 2018
  • 1 reply
  • 1456 views

I am creating email templates for Sales Insight.  When I send myself a sample from Marketo, my tokens all work.  When I send myself a test or choose "send from Marketo" from a lead record in SalesForce, one token works and two do not.  Why might this be the case?

Thanks

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1 reply

Steven_Vanderb3
Adobe Employee
Steven_Vanderb3Adobe Employee
Adobe Employee
August 1, 2018

What type of tokens aren't working and what type of token is working?  My Tokens don't work in MSI emails, are you using those?

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