Use field value to create a Salesforce support Case | Community
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A
Anonymous
July 25, 2016
Question

Use field value to create a Salesforce support Case

  • July 25, 2016
  • 1 reply
  • 1383 views

I will have a Contact Us form on my new website and one of the fields is "Contact Reason" - if someone selects that, I have my Flow set to notify Customer support, but is there a way to use that value to create a Case in Salesforce? Seems like that would be a standard request.

Of course, Salesforce has "web to case," but i'm not sure how that would sync with my Marketo form.

Help, thoughts, etc. HIGHLY appreciated!

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1 reply

A
Anonymous
July 25, 2016

You can create a task in salesforce via a flow step in Marketo, but I don;t see the option for create a case

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