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Anonymous
July 3, 2015
Question

Unsubscribe from campaign and not all mailing list

  • July 3, 2015
  • 1 reply
  • 1358 views

Hi all,

My understanding for unsubscribe email link is removing user from all the mailing list. But my target is to facilitate custom unsubscribe link/utility to remove users from particular campaign.

Is it possible to achieve so ? If yes then a detailed guidelines will be highly appreciated.

Reason for asking question: Our organization also uses Marketo for creating many campaigns other than attracting leads. We want to use this awesome service to handle majority of our internal events. And sometimes user might unsubscribe from email chain. This creates problem to target them again for other campaigns.

Till now I have tried using the Admin->Email section to customize the unsubscribe and also from  Design Studio-> Unsubscribe form. Its not helping out.

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1 reply

Darrell_Alfons2
Darrell_Alfons2
Level 10
September 13, 2017

You could create a preference/subscription center. That would be the only clean way to do it.

Also, Bhavin, how would you know if they would like to opt out of that campaign or out of emails from your organization altogether?

It's illegal to email people after they have unsubscribed.

SanfordWhiteman
SanfordWhiteman
Level 10
September 13, 2017

Also 2 years old!

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