Targeting off of Contact Owner, as opposed to Account Owner? | Community
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Anonymous
March 10, 2015
Question

Targeting off of Contact Owner, as opposed to Account Owner?

  • March 10, 2015
  • 1 reply
  • 662 views
Sorry if this is a dumb question, but is there a way to target alerts to be sent to contact owners as opposed account owners? I see Account Owner and Lead Owner as options, but I can't see anything just for contacts. Help!
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1 reply

Veronica_Holme4
Veronica_Holme4
Level 9
March 10, 2015
Hi there

Absolutely not dumb - it just needs a small clarification on what Marketo sees as Lead/Contact.

Marketo calls Lead and Contacts from your CRM all "Leads". If the person is a contact, use the "Lead Owner" option for the alert. Marketo will send the alert to the owner of either the Lead or Contact, whichever the record is.

Veronica
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